At CleanVia, we aim to make professional cleaning simple, flexible, and reliable. Whether you need domestic, office, or commercial cleaning in Oxfordshire, our fully insured and DBS-checked cleaners deliver spotless results every time. Below are answers to the most common client questions — fully optimised for search engines.
You can request a free quote online, by phone, or email. Just share the size of your space and what type of cleaning you need — e.g. commercial cleaning in Banbury or a flat clean in Oxford — and we’ll tailor a transparent quote for you.
If you’ve booked an hourly clean, you're only charged for the time worked. Flat-rate or fixed-quote bookings remain the same unless extra services or unexpected heavy-duty work is required.
Yes — if our cleaners arrive and find excessive mess, stains, pet waste, mould, or rubbish that wasn’t disclosed at booking, additional charges may apply. We’ll always inform you before proceeding.
In most cases, no. For standard house cleaning, office cleaning, or end of tenancy cleans across Oxfordshire, we can quote remotely. For large commercial premises, we may arrange a free site assessment.
Yes — our team brings everything needed, including eco-friendly products and professional equipment. If you prefer we use your supplies, just let us know.
Absolutely. We use non-toxic, biodegradable cleaning solutions that are 100% safe for babies, pets, and allergy-sensitive environments.
Same-day bookings are sometimes available, especially in Oxford, Bicester, and Banbury. Contact us early and we’ll do our best to accommodate your request.
No — many of our regular clients provide key access. All CleanVia cleaners are DBS-checked, insured, and trained to clean in your absence securely.
We aim to arrive at your scheduled time. However, a 30-minute arrival window allows for traffic or earlier job delays.
You are charged after the cleaning is completed unless a deposit or upfront payment was agreed during booking.
No long-term contracts for most clients. We offer flexible options — including one-off, weekly, fortnightly, or monthly cleans — with no obligation to continue.
Each standard clean includes:
● Dusting & wiping all surfaces
● Hoovering carpets & mopping hard floors
● Bathroom & toilet sanitisation
● Kitchen worktops, sink & exterior appliances
● Emptying bins
You can add extras like oven cleaning, inside windows, deep-cleaning fridges, etc.
We offer:
● Domestic & flat cleaning
● Office & commercial cleaning
● End of tenancy cleaning
● After builders cleaning
● Carpet & upholstery cleaning
● Window cleaning
Airbnb turnover cleans.
Yes! We tailor each clean to your preferences. Whether you want skirting boards, inside cupboards, or oven deep-cleaning — we’ll adapt our checklist.
Yes — these are available as optional extras. Let us know during booking if you'd like them included.
We usually send 1–3 cleaners, depending on the size and urgency of the job. You’ll be informed in advance.
If something isn’t right, contact us within 24 hours. We’ll return and fix any issues free of charge — your satisfaction is guaranteed.
We clean homes and businesses across:
● Oxford, Banbury, Bicester, Abingdon, Didcot, Witney, Kidlington
● Carterton, Thame, Eynsham, Chipping Norton, Wallingford, Wantage
Yes — we specialise in Airbnb and short-let turnovers with fast response times and guaranteed guest-ready cleans.
Contact our friendly team for personal help or a custom quote:
📱 Call CleanVia: 07598 686 988
📧 Email: info@cleanvia.co.uk
📍 Address: Franklins House, Wesley Lane, Bicester, Oxfordshire, OX26 6JU
